Refund policy

30-Day Money-Back Guarantee

We want you to love your purchase. If you're not satisfied, you can request a return within 30 days of delivery.

Damaged or defective items: if your item arrives damaged or stops working within 30 days, email us a photo or short video and we will send a free replacement or a full refund. No return shipping needed.

Change of mind: items must be unused and in their original packaging. Return shipping costs are paid by the customer. Once we receive and inspect the return, we will issue a full refund of the item price.

Refunds are issued to the original payment method within 5-10 business days after approval.

To start a return, contact us at loayshop123@gmail.com with your order number.